Complaints email

Hoodlum

%26#39;Customer.Services@firstchoice.co.uk%26#39; complaints email, given to us on the phone by the pre departure team last night .

And my name is Lois lmao what do you mean %26#39;where did I get that from%26#39;

Complaints email

LOL someone else called me Lois yesterday before you were on the conversation.. really bizarre!!!

Thank you for email address. Pleased you got alternative flights etc sorted out.

Complaints email

Lol

We might have sorted out our holiday but we are still really annoyed. Mick has sent a long emial to FC today demanding an explanation if we dont get one in a given time, the same email is being sent to all national Newspapers, Abta, Atol, and Holiday Watchdog.

I feel sorry for the ones who have weddings booked.

Lois

Lois we are one of the couples with a wedding booked!! :-(

Our holiday is at the moment still ok as we were told ours is the last package holiday flying out to Sri Lanka with FC (8th April). We have sent them an email stating that a) we are concerned that ours will be cancelled too if they cannot fill the flight (they are currently trying to move cancellations earlier and get them on our schedule). b) that we will only be cancelled a week or few days before we fly which gives us no time to organise legal documentation etc for a wedding in another Country. We would prefer to change our destination now if it means peace of mind.. it is supposed to be our special day and our honeymoon all in one (we will make it special though wherever we are of course).

I can totally understand you both being angry and I am sure alot of the others on here who have been cancelled will join you in complaining to WD etc. I would too as they are causing me a right headache as on 3 occasions yesterday I was told our holiday was cancelled by HQ and then the branch told me all was ok and they went away and double checked and said it was definately ok. (I wonder???)

Helen

:-)

Hoodlum,

This just keeps getting worse, First Choice have told me 3 times the holiday is ok, but have told the agent we have booked with that it may not be going.

Hi Cinderella... hopefully you will be going to the ball. I would send a complaint email to FC. Although I say that, I sent them an email 2 days ago and have chased a response and have heard nothing. I forgot when are you supposed to be flying out again? :-)

Ignore me Cinderella I just noticed you are supposed to be flying same day as us. Are you supposed to be flying from Gatwick or Manchester? We are supposed to be flying around 7pm from Gatwick on the 8th.

You are obviously going with FC but who did you book your holiday through?

Hi Hoodlum,

We are going from Gatwick. We have booked with Thomas Cook.

Hiya

Righteo my better half has contacted First Choice and spoke to the wedding department. We have been assured that the flight going out on 8th April is definately going ahead and is not cancelled. They have said that as we are a wedding party they take this very seriously and absolutely confirm that this date is ok and the wedding is going ahead as booked. They also told us that the only flight out that has been cancelled is the one on 22nd April and they are trying to move these people onto the flight going out on the 8th!!

Hi Hoodlum

its wrong that when you should be looking forward to getting married (which is stressful enough lol) you and your party are having all this extra stress. just be wary , i dont mean to put a dampener on things but they told you only the flight on the 22nd April was cancelled, but we were going on the 5th may????

Good Luck and you WILL have a lovely wedding im sure

Lois (and Mick)