first choice/no choice

just an update to say we have now changed our holiday to jamaica same dates as srilanka(15thsept)still with first choice because we had no choice we couldnt get r deposits back because the holiday itself wasnt cancelled only the flights and we could not afford to keep waiting for there so called promises that they were sorting the flights out i think 5 6 wks is quite long enoughth to no what they r doing we had to pay 15pounds per person to do it but we trying to claim it back hopefully it will b all ok this time but we wont b booking with them again

first choice/no choice

sorry to hear you have had to change your plans. We were very lucky to get all our money back without argument. I know its an awful thing to say but the way FC have treated customers they deserve not to be in business for much longer.

first choice/no choice

Hi there...

Why do i get the feeling that this episode is all about FC getting people to change thier holidays to suit the company rather than it%26#39;s customers??

The whole thing stinks, you really should take the matter further, maybe with one of the big daily newspapers, or BBC%26#39;s Watchdog program, but certainly with ABTA !

Regards

Dave

hi

just an update to say we have contacted watch dog as well as sendng in an official complaint both to atol and first choice but we couldnot hang on any longer to sort our holiday out because it is also my bothers wedding but belive you me they have (fc) not heard the last from us